Tree on your roof? Blocking your driveway? Threatening power lines? Don't wait until morning. Our emergency crews are on standby around the clock — call now and we'll be there.
A tree emergency is any situation where a tree, branch, or root system poses an immediate or rapidly escalating threat to people, structures, utilities, or access. These situations cannot wait for a scheduled appointment — every hour of delay increases the risk.
At AGS, our emergency line is answered by a trained dispatcher — not an answering machine — who can immediately assess your situation, determine priority, and dispatch the right crew with the right equipment. We cover Louisiana, Houston, and Monroe, and our emergency response time is under 2 hours for active hazards.
If you're unsure whether your situation qualifies — call us. We'd rather tell you it can wait than have you wait when it can't.
24/7 · 365 days a year
No Answering Machine — Real Crew, Real ResponseThese are the calls we get at 2am, on holidays, and during hurricanes. We show up every time.
A fallen tree on your home needs immediate removal to prevent further structural damage, water infiltration, and dangerous load on your roof frame.
Branches or trees contacting electrical lines create fire and electrocution risks. Do not touch — call us and stay clear until we secure the area.
A fallen tree blocking your driveway, street access, or emergency vehicle path requires same-hour clearance to restore access and safety.
After hurricanes and severe storms, partially fallen and hanging trees are more dangerous than fully fallen ones. They can drop without warning.
A sudden or progressive lean toward a structure or road signals imminent root failure. This is a time-critical situation — do not wait.
Saturated soil after heavy rain dramatically reduces root grip. Trees that looked stable can fall within hours of severe flooding. Call for assessment.
Here's exactly what happens the moment you call our emergency line.
A trained dispatcher picks up immediately. No hold music, no voicemail. They gather your location, describe the situation, and assess risk level on the spot.
Based on your emergency type, we assign the right crew — chainsaw team for access clearance, crane crew for structural situations, bucket truck for power line proximity.
Our team arrives fully equipped and ready to work. They assess the scene, establish a safety perimeter, and begin removal or stabilization immediately.
The immediate threat is removed, your property is secured, and all debris is cleared from the site. We don't leave until your situation is fully resolved.
Our emergency crews arrive with the tools and training to handle any tree situation — no subcontracting, no delays.
Trees on roofs, walls, and fences removed section by section using rigging to prevent further damage to your structure.
Safe removal of branches and trees near energized lines. We coordinate with utilities when needed and use insulating equipment throughout.
Fast chainsaw work to restore driveway and road access. Priority for medical access situations — we can clear a path in under an hour.
When the tree is too large or too close to structures for safe sectional work, our crane team removes it with precision, zero uncontrolled drops.
Partially broken limbs are often more dangerous than fully fallen ones. We identify and remove all hanging wood before leaving.
After major storms, we handle multiple fallen trees across your property in a single mobilization — efficient, coordinated, fully cleaned up.
When full removal isn't immediately possible due to conditions, we secure the hazard temporarily to stop further movement or falling.
We provide photos, written reports, and documentation of emergency work to support your homeowner's insurance claim process.
We maintain emergency crews in three regions. Call the number closest to you for the fastest response.
When you call our emergency line, we commit to:
Every Emergency Job
Full Safety Protocol — No Shortcuts Under PressureSpeed matters in emergencies — but never at the expense of safety. Here's how we maintain our safety record under pressure.
Every crew member wears certified chainsaw chaps, helmet with visor, gloves, and cut-resistant boots — regardless of how fast we need to move.
Even in the most urgent situations, our crew leader does a full scene walk-through before any cutting begins. We never react — we plan.
Traffic cones, caution tape, and clear communication zones are set up to protect bystanders, vehicles, and property during all emergency operations.
Our arborists are ISA-certified and follow International Society of Arboriculture standards even on emergency calls — certification doesn't pause when the phone rings at 3am.
The most common questions we hear before and during emergency calls.
Emergency calls may include an after-hours service fee depending on time and situation severity. We are always transparent — our dispatcher will inform you of any premium charges before dispatching the crew, so there are no surprises on your bill.
Stay away from the tree and the affected area. If a tree is on your roof or contacting power lines, stay inside and avoid rooms directly below the impact zone. Don't try to remove branches yourself — wait for the crew.
Many homeowner policies cover removal when the tree has damaged a structure (roof, fence, car). Trees that fall without causing property damage are typically not covered. We provide full documentation to support your insurance claim.
Yes — major storm response is something we plan for. During and immediately after hurricanes, we prioritize active structural hazards first (trees on homes), then road clearance, then general storm debris. Call early to get on the response queue.
For standard emergency calls, we cover roughly 50 miles from each of our three bases. For significant structural situations (tree on occupied home, active power line contact), we'll discuss extending coverage. Call and describe your situation.
Yes — we document the scene before, during, and after every emergency job. This includes photos of the fallen tree, point of origin, and property impact. We can provide a written incident report to accompany your insurance claim at no extra cost.
Don't wait — call the line closest to you. A real person answers every call, 24 hours a day, 365 days a year.
3am, tree on my roof after a storm. Called AGS and someone answered immediately. Crew was there by 5am. I couldn't believe it. Saved my house from serious damage.
Hurricane Ida took down a massive oak across my driveway. AGS cleared it within 2 hours of my call. They even helped with the insurance paperwork.
A pine snapped and was leaning on my power lines. AGS responded fast, coordinated with the utility company, and had it cleared safely. Professional from start to finish.
Called on Christmas Eve — they answered and sent a crew. No other company I called even picked up. AGS is the real deal for emergencies.
After the storm I had three trees down and blocked roads. They sent two crews and cleared everything in one day. My neighbors were using the same company by the end of the week.
3am, tree on my roof after a storm. Called AGS and someone answered immediately. Crew was there by 5am. I couldn't believe it. Saved my house from serious damage.
Hurricane Ida took down a massive oak across my driveway. AGS cleared it within 2 hours of my call. They even helped with the insurance paperwork.
A pine snapped and was leaning on my power lines. AGS responded fast, coordinated with the utility company, and had it cleared safely. Professional from start to finish.
Called on Christmas Eve — they answered and sent a crew. No other company I called even picked up. AGS is the real deal for emergencies.
After the storm I had three trees down and blocked roads. They sent two crews and cleared everything in one day. My neighbors were using the same company by the end of the week.
Every minute matters when a tree is threatening your home or family. Our emergency line is live right now — don't wait until morning.